Shipping & Returns

Order Information

These beautiful products are created with love and care from Africa.  Each piece is unique and will standout for being one of a kind.

With this in mind, here are a few details pertaining to orders:

- Orders may take up to 4 weeks until delivery especially items customized.

- You may customize your orders for beaded sandals, belts, and jewelry.

- You may customize the clothes, fabric made sandals, sneakers, and shoes by requesting specific colors as the dominant colors.

- Payments can be made by cash, check, paypal, or credit card.

- Refunds or exchanges are offered if items are defective upon delivery and returned within 7 days of delivery.

- Exchanges are available, but keep the 4 week delivery timeframe in mind.

Returns Policy

You may return most new, unopened items within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.


We can ship to virtually any address within the US.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.